Effective Date: May 1, 2025

1. Our Commitment to Your Privacy

Collabosphr LLC (referred to collectively in this policy as “Collabosphr,” “we,” “us,” or “our”) is deeply committed to protecting the privacy and security of all visitors to this Web site (“Site”). This Online Privacy Policy outlines our practices concerning the collection, use, and disclosure of information that you may provide to us through your use of this Site.

By accessing, Browse, or otherwise using this Site, you acknowledge that you have read, understood, and agree to the terms and conditions set forth in this Online Privacy Policy. If you do not agree with any part of these terms and conditions, we kindly ask that you refrain from accessing, Browse, or using this Site. Your use of the Site signifies your explicit consent to our collection, use, and disclosure of your information as described herein.

2. How We Use Information You Submit to the Site

As a visitor to our Site, you have various ways to interact with us, and some of these interactions may involve you voluntarily providing personal information.

What is Personal Information?

For the purposes of this policy, personal information refers to any information that can be used to identify you as an individual. This may include, but is not limited to, your name, mailing address, telephone number, and email address.

How You Might Submit Personal Information:

You might choose to send us personal information when you:

• Submit a query or request for information via a contact form or email link on the Site.
• Request sales support or product demonstrations.
• Seek technical assistance or customer support.
• Subscribe to newsletters or other communications (if offered).

Purpose-Specific Use:

When you submit personal information for a specific purpose (e.g., emailing a question to our support team), we will use that information solely for that intended purpose (e.g., to research and respond to your question). We will not use it for unrelated purposes unless:

• You provide us with explicit consent to do so (for example, by checking a box to opt-in to marketing communications).
• We are required to do so by applicable law, regulation, legal process, or governmental request (e.g., a court order).

Email Communications:

We do not engage in sending unsolicited commercial emails (spam) to you or other visitors to our Site.

We primarily use email to:

• Respond directly to email messages you have sent to us.
• Confirm service requests or other transactions you have initiated online.
• Engage in other forms of communication that you have specifically authorized or that we determine are necessary to provide effective service to you and our customers (e.g., important updates about services you use).

Your Control Over Information Provided:

In many instances, you have control over the amount and type of information you provide. For example, if you are sending us an inquiry, you might choose to provide only an email address for a response, without including a telephone number or mailing address.

There may be situations where certain information is identified as “mandatory” (required for us to fulfill your request) and other information is identified as “voluntary” (optional). If you choose not to provide mandatory personal information required for a particular activity (e.g., an email address to receive a response), you may not be able to engage in that specific activity or receive the requested service.

3. Who We Share Your Information With

Your trust is important to us. We do not sell or rent your personal information to third parties for their marketing purposes.

Collabosphr Business Partners:

We may share the personal information you provide through our Site with trusted Collabosphr business partners (such as service providers, contractors, or agents) but only when they are acting on our behalf and for the purposes described in this policy or for the specific purpose for which you provided the information. Examples of such partners could include:

• Companies that assist us with customer support services.
• Technology providers that help maintain and secure our Site and IT infrastructure.
• Analytics providers that help us understand Site usage (typically using aggregated or anonymized data).

Our Expectations of Business Partners:

We make every reasonable effort to ensure that any Collabosphr business partners with whom we share your personal information are contractually obligated to protect that information in a manner consistent with our Online Privacy Policy and to use it only for the services they are providing on our behalf.

Legal Requirements:

We may also disclose your personal information if we are required to do so by law, such as in response to a subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Consent:

Other than the scenarios described above, we will not share your personal information with any other third party without your explicit prior permission.

Specific Exclusions for Mobile Information:

No mobile information (such as your mobile phone number if provided) will be shared with third parties or affiliates for their marketing or promotional purposes. All the above categories of sharing exclude text messaging originator opt-in data and consent; this specific information will not be shared with any third parties for any purpose other than to provide the text messaging services you have requested.

4. Our Commitment to Data Security

We are committed to safeguarding the information we collect through the Site. To prevent unauthorized access, maintain the accuracy of your data, and ensure the correct and appropriate use of information, we have implemented a range of physical, electronic, and managerial procedures.

Physical Safeguards:

These may include measures like controlled access to our facilities and secure storage of physical documents, if any.

Electronic Safeguards:

These may include measures like firewalls, encryption (where appropriate, such as for data in transit), intrusion detection systems, and access controls (e.g., passwords and user authentication).

Managerial Procedures:

These include internal policies and procedures regarding data handling, employee training on data security and privacy, and limiting access to personal information to authorized personnel who need it to perform their job functions.

Important Disclaimer:

While we take significant steps to protect your personal information, please be advised that no method of transmission over the Internet or method of electronic storage is 100% secure. Collabosphr cannot guarantee, and has no control over, the security of the public or third-party networks (such as your own internet service provider or public Wi-Fi networks) through which you send your personal information to Collabosphr’s Site. You are responsible for understanding the security risks associated with your own internet usage.

5. Linked Internet Web Sites

This Site may provide hyperlinks to other Web sites that are not owned or controlled by Collabosphr. These hyperlinks are often highlighted words or pictures within a hypertext document that, when clicked, will navigate you to:

• Another section within the current document.
• An entirely different document.
• Other Web sites operated by third parties.

These hyperlinked third-party Web sites are not governed by this Online Privacy Policy and may have their own privacy provisions that differ significantly from those provided herein. Collabosphr is not responsible for the data collection, use, or disclosure practices of these external Web sites. We expressly disclaim any and all liability related to the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party Web site you visit before providing any personal information.

6. How to Correct, Amend, or Delete Your Information

We respect your right to access and control your personal information. We honor requests from you to correct, amend, or delete your personal information that we have collected (for example, your name, address, or billing information, if applicable).

Submitting a Request:

To request a correction, amendment, or deletion of your personal information, please contact Collabosphr Support via email at [email protected]. Please clearly state the nature of your request (e.g., "Request to Correct Personal Information," "Request to Delete Personal Information").

Verification of Identity:

To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to your information or making corrections, amendments, or deletions. This may involve asking you to provide information that we can match against our records.

Confirmation:

Once your request has been processed and any appropriate corrections, amendments, or deletions have been made, you may request verification that these changes have been implemented.

Limitations:

Please note that in some circumstances, we may not be able to delete all of your information, for example, if we are legally required to retain it or if it is stored in backup archives that are prohibitively difficult to modify. We will inform you if any such limitations apply to your request.

7. Online Privacy Policy Changes

This Online Privacy Policy is subject to change at our discretion. We reserve the right to modify or update this policy at any time.

Notification of Changes:

Any changes to Collabosphr’s Online Privacy Policy will be posted directly on this page of the Site, and the "Effective Date" at the top of this policy will be updated.

Reviewing Changes:

We encourage you to periodically review this Online Privacy Policy to stay informed about how we are protecting the information we collect.

Acceptance of Changes:

All information submitted through the Site to Collabosphr is subject to the terms and conditions of this Online Privacy Policy, as amended. Your continued use of the Site after any changes or revisions to this Online Privacy Policy shall indicate your agreement with the terms of such revised policy.

8. How to Contact Us

Your privacy is important to us. If you have any questions, concerns, or comments about Collabosphr’s Online Privacy Policy, our data handling practices, or if you become aware of any potential violation of this policy by any person, including Users that may have accessed the Service through your account (if applicable), please notify us promptly.

You can reach us by contacting Collabosphr Support via email at: [email protected]

Please provide as much detail as possible in your communication so that we can address your query or concern effectively.